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errorCommon Upload Error

Why SSC Photo Gets Rejected?

Seeing "Photo rejected" or "Invalid photo" on SSC portal? Here are the 5 exact reasons and how to fix them instantly.

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Our validator checks all requirements and tells you exactly what to fix.

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report_problem5 Reasons Your SSC Photo Gets Rejected

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1. Wrong File Size

SSC requires photos between 20KB to 50KB. Most photos from phones are 2-5MB.

Use our Photo Compressor to reduce to exact size.Compress Photoarrow_forward
aspect_ratio

2. Wrong Dimensions

Photo must be exactly 3.5cm x 4.5cm (passport size) or 200x230 pixels.

Use our Dimension Fixer to resize precisely.Fix Dimensionsarrow_forward
image

3. Wrong Format (PNG instead of JPG)

SSC only accepts JPEG/JPG format. PNG, HEIC, WebP will be rejected.

Convert your image to JPG format.Convert to JPGarrow_forward
palette

4. Background Not White

Background must be plain white. Colored or patterned backgrounds are rejected.

Check and fix background color.Check Backgroundarrow_forward
face

5. Face Not Properly Visible

Face should cover 80% of photo. Too far, too close, or obscured faces are rejected.

Retake with proper positioning or crop correctly.Photo Guidearrow_forward

verifiedSSC 2025 Photo Requirements

RequirementSpecification
File Size20KB - 50KB
Dimensions3.5cm x 4.5cm
Pixels200 x 230 px (approx)
FormatJPEG / JPG only
BackgroundPlain White
Face Coverage80% of frame
DPIMinimum 300 DPI

checklistBefore Upload Checklist

  • check_box_outline_blankFile is JPEG/JPG format (not PNG)
  • check_box_outline_blankSize is between 20KB - 50KB
  • check_box_outline_blankDimensions are 3.5cm x 4.5cm
  • check_box_outline_blankBackground is pure white
  • check_box_outline_blankFace is clearly visible and centered
  • check_box_outline_blankNo watermarks or text on photo
  • check_box_outline_blankFile name has no spaces or special characters
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helpFrequently Asked Questions

Q: My photo is 60KB, will it work?

A: No, SSC strictly enforces 50KB maximum. Use our compressor to reduce it without losing quality.

Q: Can I use mobile camera photo?

A: Yes, if you follow proper lighting and crop correctly. Use our Mobile Photo Guide for best results.

Q: Photo accepted but showing very small on form?

A: This is just the preview. The actual uploaded photo is fine. Check if no error message appeared.

Q: Which SSC exams need this photo format?

A: All SSC exams (CGL, CHSL, MTS, CPO, GD, Stenographer) require the same photo specifications.

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